1111 Waco St., Bryan, Texas 77803
(979) 209-5900 / (979) 209-5959 Fax
E-mail Water Services
Report Water or Sewer Problems
Our Customer Service Representatives are here to serve you Monday - Friday 7:30 a.m. - 5:00 p.m. If you need to request repairs or just need more information about a particular service, please contact the call center at
(979) 209-5900 and they will be happy to assist you.
For After Hours Emergencies, Please Call BTU Dispatch: (979) 822-3777
Report Sinkholes in Yard
If you would like to report a sinkhole via email, please fill out the form below and we will retrieve it during regular business hours.
(Note: Please do not use this form to report water or sewer leaks. To report a water or sewer leak, please call (979) 209-5900 or call (979) 822-3777 after hours).
Please provide us with the following information:
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