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How to Continue Conducting Business with the City of Bryan During Office Closures

At this time, all City of Bryan services continue to operate as normal. All city facilities are open to the public on a limited basis in light of the coronavirus (COVID-19) situation. Here’s updates from different city departments about how you can conduct business remotely with the City of Bryan or BTU while city offices are open under modified conditions.

Click on each department to view details


Bryan Animal Center

2207 Finfeather Road
Bryan, Texas 77801

Main Contact Number

Phone: (979) 209-5260
Animal Control: (979) 361-3888

Changes Due to COVID-19

The Bryan Animal Center is open, by appointment only. Please call 979-209-5260 to make an appointment. To report Animal Control Issues or for an Animal Control Officer to respond call 979-361-3888.


Bryan City Cemetery and Oakwood Cemetery

1111 N. Texas Ave.
Bryan, TX 77802

Main Contact Number

Phone: (979) 209-5230

Changes Due to COVID-19

To inquire about the Bryan City Cemetery or Oakwood Cemetery contact the City Cemetery Sexton at (979) 209-5230 during business hours, Monday – Friday 8 a.m – 5 p.m. or e-mail at rojackson@bryantx.gov.

The Cemetery office will open to the public on May 4.


Bryan Texas Utilities

205 E. 28th Street
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Customer Services: (979) 821-5700
24-HR Outage/Emergency Hotline: (979) 822-3777

Start or Stop Services

Ways to Pay Your Bill

Online Payments

Automatic Bank Draft

Kiosks

Kiosks are a fast, convenient, and easy way to pay your bill.

Pay with:

  • Cash, Check or Credit Card

Bring one of the following:

  • Account Number
  • BTU Bill
  • Reminder Letter
  • Keycard

BTU Kiosk Locations Map: BTU Drive Thru, 205 E. 28th St. (Open 24 hours); HEB at Texas Ave. and Highway 21; HEB at 725 E. Villa Maria; Texan Market at Harvey Mitchell Parkway and Villa Maria

IVR Phone Payments

Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:

  1. Call 979-821-5700.
  2. Press 1 for English or press 2 for Spanish.
  3. Press 1 for Epay System.
  4. Enter the account number followed by a pound sign.
  5. The system says the account number. If correct, press 1. If not correct, press 2.

Mail Utility Bill Payments

Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:

  • BTU
    Attn: Customer Service
    P.O. Box 8000
    Bryan, TX 77805

City Manager’s Office

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5100
Fax: (979) 209-5106

Hugh Walker, Deputy City Manager, Support Services
Joey Dunn, Deputy City Manager, Community Services


City Secretary’s Office

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Phone: (979) 209-5002
Fax: (979) 209-5003
Vital Statistics: (979) 209-5007
Open Records: (979) 209-5163

Mary Lynne Stratta, City Secretary

How Can We Help You

Alcohol Permits

Submit via mail to City Secretary’s Office at P.O. Box 1000, Bryan, TX 77805. Payment can be provided via check or phone. Certified applications will be returned by mail. Call 979-209-5002 for the cost of the permit.

Open Records

Submit open records requests online.
You may also submit requests via email citysecretaryweb@bryantx.gov or by fax: 979-209-5003.

Board/Committee/Commission Applications

Submit applications online.
You may also submit applications via email to citysecretaryweb@bryantx.gov or mail.

Proclamations

Send requests via email to councilweb@bryantx.gov or via mail at P.O. Box 1000, Bryan, TX 77805. Proclamations will be returned by mail. For questions call 979-209-5008.

Permits for Vehicles for Hire and Grave Diggers

Submit via email or mail. Call 979-209-5002 and applications will be provided to you.

Volunteer Program

We are no longer accepting new volunteers at this time.

If you do not have access to print any of these applications or forms, please call our office at 209-5002 and a form or application can be mailed to you.


Code Enforcement

1111 Waco St.
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5900
Fax: (979) 209-5959
Report a Complaint: (979) 209-5900


Communications and Marketing

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5120


Community Development Services

1803 Greenfield Plaza
Bryan, TX 77802
Contact Us

Main Contact Numbers

Phone: (979) 209-5175
Fax: (979) 209-5184

Alsie Bond, Manager

Applications and Programs

Applications for programs are available here

For questions or assistance, please call 979-209-5175.


Planning and Development
Engineering Services
Building Services

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Planning/Engineering: (979) 209-5030
Building Services: (979) 209-5010
Permits and Applications: (979) 209-5010
Fax: (979) 209-5035

Paul Kaspar, City Engineer
Gregory Cox, Chief Building Official
Martin Zimmermann, Assistant Director – Development Services
Randy Haynes, Planning Administrator
Lauren Hovde, Development Administrator

Modified Operations in Response to COVID-19 Situation

The Development Services Department offices in the Bryan Municipal Office Building, 300 S. Texas Avenue, have re-opened to the public.

For the safety of our customers and employees, no more than four (4) customers are allowed to enter the department’s lobby at one time so that we can practice the Centers for Disease Control and Prevention (CDC) social distancing recommendations. All visitors must sign in at the security desk in the main entrance lobby.

Customers are encouraged to continue to use this website for information regarding development-related activities, including the city’s online map portal.

Avoid Long Wait Times

In order to avoid long customer wait times, you are strongly encouraged to continue to contact staff by phone, email, and/or fax during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.)

No Cash Payments

The department is not accepting cash payments at this time. Credit card payments are accepted over the phone.

Planning and Development

Phone: (979) 209-5030
Email: planning@bryantx.gov
Fax: (979) 209-5035

Building Permits/Inspections

Phone: (979) 209-5010
Email: building@bryantx.gov
Fax: (979) 209-5035

Customers are encouraged to use the department’s website for information regarding development-related activities, including the city’s online map portal.

Planning and Development

  • For the safety of our customers and employees, we strongly encourage electronic application submissions. Applications payments can be made over the phone at (979) 209-5030.
  • Planning staff are available by phone at (979) 209.5030 or email at planning@bryantx.gov. Walk-in staffer on-call service remains suspended.
  • (Pre-)development meetings are offered only via audio/video conference calls. In-person meetings remain suspended.
  • Please continue to check this site for possible changes to previously scheduled board and commission meetings (e.g., Planning and Zoning, Historic Landmark Commission, Zoning Board of Adjustment, Building and Standards Commission).
  • There are no changes to the city’s Site Development Review Committee (SDRC) process. Applications and revisions to previously submitted applications for review by the SDRC should be emailed to sdrc@bryantx.gov.
  • For questions regarding the SDRC process, please contact Development Administrator Lauren Hovde at lhovde@bryantx.gov or at (979) 209-5030.

Garage Sale Permits

  • For the safety of our customers and employees, we strongly encourage electronic garage sale permit application submissions.
  • Customers wishing to obtain garage sale permits can request permits over the phone at (979) 209-5010 or by email to building@bryantx.gov. Customers must call (979) 209-5010 to remit permit fees and provide a valid email address. Staff will then email the garage sale permit for customers to print themselves so that it can be displayed during the sale.
  • We strongly encourage customers to follow CDC recommendations on social distancing when conducting garage sales.

Building Permits (Residential and Commercial)

  • For the safety of our customers and employees, we strongly encourage electronic permit application submissions.
  • Customers can call (979) 209-5010 to remit permit fees and provide a valid email address. Staff will email the permit for customers to print themselves and display on the job site.
  • Customers can expect city staff to continue to respond to building permit applications by email or phone within or before 10 business days from the date the application was received. Permit forms are available at here and can be emailed to building@bryantx.gov.
  • The department will not accept paper applications at this time.
  • Requested corrections to submitted permit applications must be sent by email directly to the plans reviewer, to building@bryantx.gov, or faxed to (979) 209-5035.
  • Contractor registrations must be emailed to building@bryantx.gov or faxed to (979) 209-5035.

Building Inspections

  • For the safety of our customers and employees, we strongly encourage electronic and over-the-phone building inspections scheduling.
  • Building inspections can be scheduled by calling 979.209.5010 or by emailing building@bryantx.gov.
  • On project sites, inspection personnel will be requesting limited in-person contact and practicing social distancing measures (e.g., maintaining a distance of at least 6 feet from others).
  • Non-essential interior inspections that do not have a life-safety component on occupied homes and businesses remain suspended until further notice. For these types of inspections, inspection personnel will contact permit holders individually and determine if remote inspections methods can be used to safely conduct an inspection.
  • Emergency inspections will be performed as determined necessary.

Economic Development

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5130
Bryan Business Council: (979) 209-5130
Fax: (979) 209-5106

Kevin Russell, Director


Environmental Services

1111 Waco Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5900
Compost Facility: (979) 361-0859
Fax: (979) 209-5959

Eric Zaragoza, Operations Mgr.


Facility Services

1309 East Martin Luther King Blvd.
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5520
Fax: (979) 209-5524

Billy Ebner, Maintenance Supervisor


Fire Department / Fire Marshal

300 W. William Joel Bryan Pkwy.
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Administration/General Inquiries/Fire Marshal: (979) 209-5960
Station #1: (979) 209-5975
Station #2: (979) 209-5580
Station #3: (979) 209-5584
Station #4: (979) 209-5588
Station #5: (979) 209-5990

Randy McGregor, Chief

Fire Marshal’s Office

  • Please contact (979) 209-5960 with any questions you may have rather than visit us at the office.
  • If you need an inspection they will be handled on a case by case basis to determine the most effective way to conduct it during this time.
  • Plans should be submitted digitally through email or contact us for the best method.
  • Burn Permits can be requested by phone for a site visit. Approvals, signatures, and payments can be made over the phone or through digital means.
  • Requests for fire records can also be handled over the phone and through email unless there are special circumstances.
  • All payments should be handled over the phone if possible or contact us for the best method.

Fiscal Services

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5080
Fax: (979) 209-5095

Joe Hegwood, Chief Financial Officer

Fiscal services will not accept in-person payments at this time. Anyone needing to make a payment may do so over the phone by calling (979) 209-5080.


Fleet Services

1111 Waco Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5903
Fax: (979) 209-5911

Bobby Walker, Fleet Supervisor


Human Resources Services

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Main Contact Number

Phone: (979) 209-5060

Kari Griffin-French, Director

Fill out applications online at www.bryantxjobs.com.
For questions call 979-209-5060


Information Technology

801 E. 29th Street
Bryan, Texas 77803

Phone: (979) 209-5470
Fax: (979) 209-5489

Cray Crouse, Chief Information Officer
Scott Smith, Chief Information Security Officer
Bill Bullock, Systems Manager

Geographic Information Systems (GIS)
Contact Us

Dale Kubenka, GIS Manager


Legal Services

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5150
Fax: (979) 209-5160

Janis Hampton, City Attorney


Bryan + College Station Library System

201 E. 26th Street
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Clara B. Mounce Public Library, Bryan: (979) 209-5600
Carnegie Center of Brazos Valley History, Bryan: (979) 209-5630
Larry J. Ringer Public Library, College Station: (979) 764-3416

Bea Saba, Director

Library Info and Updates

For the most up-to-date information, visit the Library System’s website.


Municipal Court

401 S. Tabor Avenue
Bryan, Texas 77803
Contact Us

Main Contact Numbers

Phone: (979) 209-5400
Fax: (979) 731-1760

Chad Eixmann, Manager

Pay Citations / Driver’s Safety Course

  • Pay Citations Online or call 1-800-444-1187
  • Pay cases submitted to the collection agency, call MVBA at 1-866-955-5455
  • Pay tickets by cashier’s check or money order via mail, must be postmarked on or before the due date.
  • Request Driving Safety Course, if applicable
  • Call 979-209-5400 for any other inquiries or specific options based on the citation.

Neighborhood and Youth Services

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5002
Fax: (979) 209-5003


Parks and Recreation

1309 E. Martin Luther King Blvd.
Bryan, Texas 77803
Contact Us
Online Registrations

Phone: (979) 209-5528
Neal Rec Center: (979) 209-5212
Aquatic Center: (979) 209-5222
Fax: (979) 209-5524

Linda Cornelius, Director

The Parks and Recreation offices are open.


Police Department

303 E. 29th Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5300
Non-Emergency Dispatch: (979) 361-3888
Fax – admin: (979) 209-5388
Fax – intake: (979) 209-5303

Eric Buske, Chief


Public Works

1111 Waco Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5900
Fax: (979) 209-5959

Jayson Barfknecht, Director


Purchasing Services

205 E. 28th Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5500
Fax – admin: (979) 209-5507
Fax – warehouse: (979) 209-5510

Karen Sonley


Risk Management

300 South Texas Avenue
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5055
Fax: (979) 209-5059

Cindy Kirk, Director


Transportation, Streets and Drainage

1111 Waco Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5900
Fax: (979) 209-5959


Vital Statistics

300 S. Texas Ave.
Bryan, Texas 77803
Contact Us

Main Contact Number

Phone: (979) 209-5007

Birth or Death Certificates

Please submit request via our online application portal or via a mail-in application packet, located here. There will be no shipping and handling fee ($7) associated with requests.

If you have any questions please call (979) 209-5007.


Water Services

1111 Waco Street
Bryan, Texas 77803
Contact Us

Phone: (979) 209-5900
Fax: (979) 209-5959

Jayson Barfknecht, Director