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City of Bryan, Texas

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    How to Continue Conducting Business with the City of Bryan During Office Closures

    At this time, all City of Bryan services continue to operate as normal. All city facilities are open to the public on a limited basis in light of the coronavirus (COVID-19) situation. Here’s updates from different city departments about how you can conduct business remotely with the City of Bryan or BTU while city offices are open under modified conditions.

    Click on each department to view details


    Bryan Animal Center

    2207 Finfeather Road
    Bryan, Texas 77801

    Main Contact Number

    Phone: (979) 209-5260
    Animal Control: (979) 361-3888

    Changes Due to COVID-19

    The Bryan Animal Center will be open for regular hours beginning Tuesday, May 5, by appointment only. Please call 979-209-5260 to make an appointment. To report Animal Control Issues or for an Animal Control Officer to respond call 979-361-3888.


    Bryan City Cemetery and Oakwood Cemetery

    1111 N. Texas Ave.
    Bryan, TX 77802

    Main Contact Number

    Phone: (979) 209-5230

    Changes Due to COVID-19

    To inquire about the Bryan City Cemetery or Oakwood Cemetery contact the City Cemetery Sexton at (979) 209-5230 during business hours, Monday – Friday 8 a.m – 5 p.m. or e-mail at rojackson@bryantx.gov.

    The Cemetery office will open to the public on May 4.


    Bryan Texas Utilities

    205 E. 28th Street
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Customer Services: (979) 821-5700
    24-HR Outage/Emergency Hotline: (979) 822-3777

    Start or Stop Services

    Ways to Pay Your Bill

    Online Payments

    Automatic Bank Draft

    Kiosks

    Kiosks are a fast, convenient, and easy way to pay your bill.

    Pay with:

    • Cash, Check or Credit Card

    Bring one of the following:

    • Account Number
    • BTU Bill
    • Reminder Letter
    • Keycard

    BTU Kiosk Locations Map: BTU Drive Thru, 205 E. 28th St. (Open 24 hours); HEB at Texas Ave. and Highway 21; HEB at 725 E. Villa Maria; Texan Market at Harvey Mitchell Parkway and Villa Maria

    IVR Phone Payments

    Payments can be made with a credit or debit card through our Interactive Voice Response (IVR) Payment System. Here’s how:

    1. Call 979-821-5700.
    2. Press 1 for English or press 2 for Spanish.
    3. Press 1 for Epay System.
    4. Enter the account number followed by a pound sign.
    5. The system says the account number. If correct, press 1. If not correct, press 2.

    Mail Utility Bill Payments

    Return the BTU remittance from the bottom of your bill, or write your BTU account number on your check or money order, and mail to the address below:

    • BTU
      Attn: Customer Service
      P.O. Box 8000
      Bryan, TX 77805

    City Manager’s Office

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5100
    Fax: (979) 209-5106

    Hugh Walker, Deputy City Manager, Support Services
    Joey Dunn, Deputy City Manager, Community Services


    City Secretary’s Office

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Phone: (979) 209-5002
    Fax: (979) 209-5003
    Vital Statistics: (979) 209-5007
    Open Records: (979) 209-5163

    Mary Lynne Stratta, City Secretary

    How Can We Help You

    Alcohol Permits

    Submit via mail to City Secretary’s Office at P.O. Box 1000, Bryan, TX 77805. Payment can be provided via check or phone. Certified applications will be returned by mail. Call 979-209-5002 for the cost of the permit.

    Open Records

    Submit open records requests online.
    You may also submit requests via email citysecretaryweb@bryantx.gov or by fax: 979-209-5003.

    Board/Committee/Commission Applications

    Submit applications online.
    You may also submit applications via email to citysecretaryweb@bryantx.gov or mail.

    Proclamations

    Send requests via email to councilweb@bryantx.gov or via mail at P.O. Box 1000, Bryan, TX 77805. Proclamations will be returned by mail. For questions call 979-209-5008.

    Permits for Vehicles for Hire and Grave Diggers

    Submit via email or mail. Call 979-209-5002 and applications will be provided to you.

    Volunteer Program

    We are no longer accepting new volunteers at this time.

    If you do not have access to print any of these applications or forms, please call our office at 209-5002 and a form or application can be mailed to you.


    Code Enforcement

    1111 Waco St.
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5900
    Fax: (979) 209-5959
    Report a Complaint: (979) 209-5900


    Communications and Marketing

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5120


    Community Development Services

    1803 Greenfield Plaza
    Bryan, TX 77802
    Contact Us

    Main Contact Numbers

    Phone: (979) 209-5175
    Fax: (979) 209-5184

    Alsie Bond, Manager

    Applications and Programs

    Applications for programs are available here

    For questions or assistance, please call 979-209-5175.


    Planning and Development
    Engineering Services
    Building Services

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Planning/Engineering: (979) 209-5030
    Building Services: (979) 209-5010
    Permits and Applications: (979) 209-5010
    Fax: (979) 209-5035

    Paul Kaspar, City Engineer
    Gregory Cox, Chief Building Official
    Martin Zimmermann, Assistant Director – Development Services
    Randy Haynes, Planning Administrator
    Lauren Hovde, Development Administrator

    Modified Operations in Response to COVID-19 Situation

    The Development Services Department offices in the Bryan Municipal Office Building, 300 S. Texas Avenue, have re-opened to the public.

    For the safety of our customers and employees, no more than four (4) customers are allowed to enter the department’s lobby at one time so that we can practice the Centers for Disease Control and Prevention (CDC) social distancing recommendations. All visitors must sign in at the security desk in the main entrance lobby.

    Customers are encouraged to continue to use this website for information regarding development-related activities, including the city’s online map portal.

    Avoid Long Wait Times

    In order to avoid long customer wait times, you are strongly encouraged to continue to contact staff by phone, email, and/or fax during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.)

    No Cash Payments

    The department is not accepting cash payments at this time. Credit card payments are accepted over the phone.

    Planning and Development

    Phone: (979) 209-5030
    Email: planning@bryantx.gov
    Fax: (979) 209-5035

    Building Permits/Inspections

    Phone: (979) 209-5010
    Email: building@bryantx.gov
    Fax: (979) 209-5035

    Customers are encouraged to use the department’s website for information regarding development-related activities, including the city’s online map portal.

    Planning and Development

    • For the safety of our customers and employees, we strongly encourage electronic application submissions. Applications payments can be made over the phone at (979) 209-5030.
    • Planning staff are available by phone at (979) 209.5030 or email at planning@bryantx.gov. Walk-in staffer on-call service remains suspended.
    • (Pre-)development meetings are offered only via audio/video conference calls. In-person meetings remain suspended.
    • Please continue to check this site for possible changes to previously scheduled board and commission meetings (e.g., Planning and Zoning, Historic Landmark Commission, Zoning Board of Adjustment, Building and Standards Commission).
    • There are no changes to the city’s Site Development Review Committee (SDRC) process. Applications and revisions to previously submitted applications for review by the SDRC should be emailed to sdrc@bryantx.gov.
    • For questions regarding the SDRC process, please contact Development Administrator Lauren Hovde at lhovde@bryantx.gov or at (979) 209-5030.

    Garage Sale Permits

    • For the safety of our customers and employees, we strongly encourage electronic garage sale permit application submissions.
    • Customers wishing to obtain garage sale permits can request permits over the phone at (979) 209-5010 or by email to building@bryantx.gov. Customers must call (979) 209-5010 to remit permit fees and provide a valid email address. Staff will then email the garage sale permit for customers to print themselves so that it can be displayed during the sale.
    • We strongly encourage customers to follow CDC recommendations on social distancing when conducting garage sales.

    Building Permits (Residential and Commercial)

    • For the safety of our customers and employees, we strongly encourage electronic permit application submissions.
    • Customers can call (979) 209-5010 to remit permit fees and provide a valid email address. Staff will email the permit for customers to print themselves and display on the job site.
    • Customers can expect city staff to continue to respond to building permit applications by email or phone within or before 10 business days from the date the application was received. Permit forms are available at here and can be emailed to building@bryantx.gov.
    • The department will not accept paper applications at this time.
    • Requested corrections to submitted permit applications must be sent by email directly to the plans reviewer, to building@bryantx.gov, or faxed to (979) 209-5035.
    • Contractor registrations must be emailed to building@bryantx.gov or faxed to (979) 209-5035.

    Building Inspections

    • For the safety of our customers and employees, we strongly encourage electronic and over-the-phone building inspections scheduling.
    • Building inspections can be scheduled by calling 979.209.5010 or by emailing building@bryantx.gov.
    • On project sites, inspection personnel will be requesting limited in-person contact and practicing social distancing measures (e.g., maintaining a distance of at least 6 feet from others).
    • Non-essential interior inspections that do not have a life-safety component on occupied homes and businesses remain suspended until further notice. For these types of inspections, inspection personnel will contact permit holders individually and determine if remote inspections methods can be used to safely conduct an inspection.
    • Emergency inspections will be performed as determined necessary.

    Economic Development

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5130
    Bryan Business Council: (979) 209-5130
    Fax: (979) 209-5106

    Kevin Russell, Director


    Environmental Services

    1111 Waco Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5900
    Compost Facility: (979) 361-0859
    Fax: (979) 209-5959

    Eric Zaragoza, Operations Mgr.


    Facility Services

    1309 East Martin Luther King Blvd.
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5520
    Fax: (979) 209-5524

    Billy Ebner, Maintenance Supervisor


    Fire Department / Fire Marshal

    300 W. William Joel Bryan Pkwy.
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Administration/General Inquiries/Fire Marshal: (979) 209-5960
    Station #1: (979) 209-5975
    Station #2: (979) 209-5580
    Station #3: (979) 209-5584
    Station #4: (979) 209-5588
    Station #5: (979) 209-5990

    Randy McGregor, Chief

    Fire Marshal’s Office

    • Please contact (979) 209-5960 with any questions you may have rather than visit us at the office.
    • If you need an inspection they will be handled on a case by case basis to determine the most effective way to conduct it during this time.
    • Plans should be submitted digitally through email or contact us for the best method.
    • Burn Permits can be requested by phone for a site visit. Approvals, signatures, and payments can be made over the phone or through digital means.
    • Requests for fire records can also be handled over the phone and through email unless there are special circumstances.
    • All payments should be handled over the phone if possible or contact us for the best method.

    Fiscal Services

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5080
    Fax: (979) 209-5095

    Joe Hegwood, Chief Financial Officer

    Fiscal services will not accept in-person payments at this time. Anyone needing to make a payment may do so over the phone by calling (979) 209-5080.


    Fleet Services

    1111 Waco Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5903
    Fax: (979) 209-5911

    Bobby Walker, Fleet Supervisor


    Human Resources Services

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Main Contact Number

    Phone: (979) 209-5060

    Kari Griffin-French, Director

    Fill out applications online at www.bryantxjobs.com.
    For questions call 979-209-5060


    Information Technology

    801 E. 29th Street
    Bryan, Texas 77803

    Phone: (979) 209-5470
    Fax: (979) 209-5489

    Bernie Acre, Chief Information Officer
    Scott Smith, Chief Information Security Officer
    Cray Crouse, Operations Manager
    Bill Bullock, Systems Manager

    Geographic Information Systems (GIS)
    Contact Us

    Dale Kubenka, GIS Manager


    Legal Services

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5150
    Fax: (979) 209-5160

    Janis Hampton, City Attorney


    Bryan + College Station Library System

    201 E. 26th Street
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Clara B. Mounce Public Library, Bryan: (979) 209-5600
    Carnegie Center of Brazos Valley History, Bryan: (979) 209-5630
    Larry J. Ringer Public Library, College Station: (979) 764-3416

    Bea Saba, Director

    Library Info and Updates

    For the most up-to-date information, visit the Library System’s website.


    Municipal Court

    401 S. Tabor Avenue
    Bryan, Texas 77803
    Contact Us

    Main Contact Numbers

    Phone: (979) 209-5400
    Fax: (979) 731-1760

    Chad Eixmann, Manager

    Pay Citations / Driver’s Safety Course

    • Pay Citations Online or call 1-800-444-1187
    • Pay cases submitted to the collection agency, call MVBA at 1-866-955-5455
    • Pay tickets by cashier’s check or money order via mail, must be postmarked on or before the due date.
    • Request Driving Safety Course, if applicable
    • Call 979-209-5400 for any other inquiries or specific options based on the citation.

    Neighborhood and Youth Services

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5002
    Fax: (979) 209-5003


    Parks and Recreation

    1309 E. Martin Luther King Blvd.
    Bryan, Texas 77803
    Contact Us
    Online Registrations

    Phone: (979) 209-5528
    Neal Rec Center: (979) 209-5212
    Aquatic Center: (979) 209-5222
    Fax: (979) 209-5524

    Linda Cornelius, Director

    The Parks and Recreation offices will open to the public on May 11.


    Police Department

    303 E. 29th Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5300
    Non-Emergency Dispatch: (979) 361-3888
    Fax – admin: (979) 209-5388
    Fax – intake: (979) 209-5303

    Eric Buske, Chief


    Public Works

    1111 Waco Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5900
    Fax: (979) 209-5959

    Jayson Barfknecht, Director


    Purchasing Services

    205 E. 28th Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5500
    Fax – admin: (979) 209-5507
    Fax – warehouse: (979) 209-5510

    Karen Sonley


    Risk Management

    300 South Texas Avenue
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5055
    Fax: (979) 209-5059

    Cindy Kirk, Director


    Transportation, Streets and Drainage

    1111 Waco Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5900
    Fax: (979) 209-5959


    Vital Statistics

    300 S. Texas Ave.
    Bryan, Texas 77803
    Contact Us

    Main Contact Number

    Phone: (979) 209-5007

    Birth or Death Certificates

    Please submit request via our online application portal or via a mail-in application packet, located here. There will be no shipping and handling fee ($7) associated with requests.

    If you have any questions please call (979) 209-5007.


    Water Services

    1111 Waco Street
    Bryan, Texas 77803
    Contact Us

    Phone: (979) 209-5900
    Fax: (979) 209-5959

    Jayson Barfknecht, Director

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