City of Bryan Removes Interim Designations & Announces Staff Updates
Recognizing and promoting City of Bryan employees who embrace the city’s core values ensures the community that quality of life for all residents and visitors is of the highest priority. The city organization is built to hold paramount the safety and health of all, exhibit passionate customer service, resilience, respect, commitment to innovation and economic development, and working as One Team to do what’s best for Bryan.
The city is sharing news about several staff updates, including removing interim designations and executing promotions for multiple key positions. These staff updates align the city’s organizational structure and highlight the city’s core values to better serve Bryan and its residents every day.
“The City of Bryan is proud to work as One Team,” said City Manager Andrew Nelson. “These promotions and staff updates ensure long-term coordination and stability across city departments, and improve our ability to execute the vision of the City Council. I look forward to watching these team members thrive in their new roles.”
BTU has been in a period of transition after longtime general manager Gary Miller announced his retirement this summer. Doug Lyles was named Interim General Manager at the time, and his interim designation is being removed. He now serves BTU customers as General Manager.
Also in BTU, Meagan Brown was previously named the Interim Executive Director of Customer Operations. Her interim designation is also being removed and her title is being updated to Executive Director of Customer Relations.
Alicia Kenney has served as Interim Chief Financial Officer since April 2026. The interim designation has been removed, and Kenney now leads the city’s financial teams as Chief Financial Officer while she obtains her Certified Public Accountant (CPA) designation.
In the technology space, Bill Bullock has been promoted to IT Director, and Daniel Adam has been named the Business Innovation & Applications Director.
To further enhance city facilities and special projects, Frank Clark has been promoted to Director of Special Projects and Facilities.
Finally, to further enhance the city’s focus on economic development and business retention, Lauren Hovde moves from the city’s Development Services team to the Economic Development Department, where she now works as the city’s Economic Development Coordinator.
Doug Lyles, General Manager, BTU
Doug Lyles has been named General Manager of BTU. Lyles has worked in the Texas electric industry for 25 years, including the last 17 years at BTU. While at BTU, he has held the positions of Controller, Manager of Financial Planning, Chief Risk Officer, and Executive Director of Business & Customer Operations. Before joining BTU, he worked in accounting, corporate planning, corporate finance and business strategy in Houston at a retail electric provider and a power generation company.
Lyles is a Certified Public Accountant and holds a Bachelor of Business Administration in Accounting and a Master of Science in Finance, both from Texas A&M University.
Meagan Brown, Executive Director of Customer Relations, BTU
Meagan Brown has been named Executive Director of Customer Relations for BTU. Brown has spent 12 years working for the City of Bryan in a variety of roles within the City Manager’s office, BTU Line Design and BTU Customer Operations. In her new role, she will lead customer-focused operations and initiatives spanning customer service, communications, energy services, key accounts, distributed generation and other programs designed to enhance the customer experience.
Brown is committed to public power and to finding practical, customer-focused solutions that help BTU and this community. She holds a Bachelor of Science in Agricultural Communications and Journalism from Texas A&M University.
Alicia Kenney, Chief Financial Officer
Alicia Kenney, who is pursuing her CPA certification, has been named Chief Financial Officer for the City of Bryan, where she leads the city’s Finance Department and provides strategic oversight of budgeting, accounting, treasury, debt and financial reporting in support of city and BTU operations. In this role, she works with the City Council, executive leadership and operating departments to strengthen long-range financial planning, maintain strong fiscal controls and provide transparent, policy-driven decision-making. Kenney has been with the City of Bryan since 2015 and previously served as Division Manager in Fiscal Services, with responsibility for budget development and related financial management functions.
Prior to joining the City of Bryan, Kenney worked in public accounting at a mid-market firm in Houston, where she specialized in auditing governmental and healthcare entities. She holds a Master of Science and a Bachelor of Business Administration in Accounting from the University of Houston.
Bill Bullock, IT Director
Bill Bullock has been named IT Director, where he will lead the city’s IT Department in its constant goal of protecting city infrastructure, systems and resident information. Bullock will have served the city for 20 years this November. He began as Division Manager for Systems supporting BTU and continued in that role after the BTU and city IT departments merged. In October 2025, he was promoted to Deputy Chief Information Officer. During his time with the city, Bullock has led or supported several major system implementations, including BTU Customer Billing, AMI Smart Meter, Outage Management, AXON Records Management and Mobile Workforce.
Bullock holds a Bachelor of Business Administration in Management Information Systems from Texas A&M University. Before joining the city, he spent 12 years at CenterPoint Energy in Houston, supporting the company’s ERCOT market activities.
Daniel Adam, Business Innovation & Applications Director
Daniel Adam has been named Business Innovation & Applications Director for the City of Bryan. Adam joined the city in March 2025 and leads innovation efforts to make city operations faster, simpler and more efficient and cost-effective. In his new role, Adam will lead a team charged with reviewing the city's enterprise applications, including its financial and utility billing systems.
Adam brings more than 30 years of technology leadership across energy, retail, manufacturing and the public sector. He spent 15 years at Microsoft working on enterprise solutions such as SharePoint. At Hitachi Consulting and later Definity First, he helped Fortune 500 companies move from legacy systems to modern platforms. He studied Electrical Engineering at Carleton University and holds Microsoft's Azure AI Fundamentals certification.
Frank Clark, Director of Special Projects and Facilities
Frank Clark has been named the Director of Special Projects and Facilities Services. He joined the city in 2013 as the Business Liaison and Special Projects Manager and also became involved in Economic Development activities in 2015. Clark supported the development of Texas Triangle Park and has served as project manager for projects in Travis Bryan Midtown Park, including the Legends Event Center. In his new position, Clark will focus on responsible project delivery, with an emphasis on completing work at or under budget. He is also committed to modernizing Facilities Services through new technology that supports a proactive preventive maintenance approach.
Clark earned a Bachelor of Science in Agricultural Engineering from Texas A&M. Prior to joining the city, he spent 26 years in the private sector, advancing to Vice President of Engineering at two international companies and serving as an engineering consultant in China for one year.
Lauren Hovde, Economic Development Coordinator
Lauren Hovde has a new role with the city as Economic Development Coordinator. She previously served as the city’s Development Administrator, working with business owners, developers and city staff to guide projects through the development process. Over her 20-year career, including her time as a Senior Planner with the City of College Station and Regional Services Planner for the Brazos Valley Council of Governments, Hovde has worked on hundreds of developments in the Bryan–College Station area and built lasting connections within the development and business community.
She holds a bachelor’s degree in Political Science and a master’s degree in Urban Planning from Texas A&M University, as well as being recognized as a certified planner by the American Institute of Certified Planners.
“With these promotions, the community can be assured quality of life for all residents and visitors is paramount to the city’s success,” Nelson said. “Recognizing individuals who embrace all our core values is essential for any role with the city. These employees look forward to serving the community with the highest of standards as they continually strive to improve services at all levels. I warmly congratulate them and wish them great success!”