Trash / Garbage Collection (Solid Waste Group)

Do You Know About
Bryan’s Recycling Programs?

If not, you’re really missing out. The City of Bryan has a Do-It-Yourself Oil Disposal Center, and other great programs to help protect the environment. You can take advantage of these programs to help make Bryan as environmentally-friendly as possible.

Holiday Schedule

Holiday	Solid Waste Collection	Brush and Bulky Collection	Public Works Call Center
Jan. 16 (MLK Day)	Normal Schedule	Normal Schedule	Closed*

* For non-emergency requests please click here to enter a service request on our HelpBryan page. These requests will be handled on the next Monday-Friday business day.

For emergency water, sewer, traffic and other public works issues, please call the BTU Emergency Hotline: 979.822.3777.

Customer Service Call Center

Our Customer Service Representatives are here to serve you from Monday-Friday 7:30 a.m. – 5 p.m.. If you need to request repairs or just need more information about a particular service, please contact the call center at 979.209.5900 or Email Waste Collection and they will be happy to assist you.

To report after-hour emergencies, please call BTU Dispatch at 979.822.3777.

Other Helpful Numbers

• BVSWMA Composting Facility | 979.361.0859
• Household Hazardous Waste Hotline | 979.764.3809
• Brazos Valley Solid Waste Management Agency | 979.764.3832
• Brazos Beautiful | 979.776.6227

Residential Garbage Collection

The City of Bryan’s Solid Waste Department services more than 25,000 residential accounts per week. Residential collection services are performed Monday thru Thursday. Bryan residents are provided with one 95-gallon container for use, and receive collection service once per week.

Service Day Map

Frequently Asked Questions

Q: What kind of refuse may be put in the containers?
A: All refuse and garbage can be placed in your container for disposal. The City of Bryan requires all wastes to be bagged prior to placement in your container to prevent wind blown litter and maintain your container in a clean and sanitary manner.

The following items CANNOT be placed in your container:

• Construction debris, remodeling and demolition materials
• Dirt, sod, brush or rock
• Hot ashes or flammable materials such as oil, gas or paint
• Furniture and appliances

Q: When is my garbage service day?
A: Click here to identify your service day. You may also obtain service day and other information by contacting the call center: Email Waste Collection Services or phone 979.209.5900.

Q: Where should I place my container for service?
A: Your garbage container will be serviced by the City’s automated collection vehicle. Place your container curbside no later than 7am on your scheduled collection day. Containers set out late will not be serviced, however a return trip may be provided for a fee. Please place your container at least 5 feet away from mailboxes, parked vehicles, low wires and limbs, and other obstructions that can promote service interruptions. The arrows on your container’s lid should be facing the street so that the lid opens away from your residence. At no time should surplus garbage or items be placed in front of, on top, or beside your container. Return your container from the curb to a location adjacent to your home no later than twelve hours after your schedule service day. This is requirement helps to keep the appearance of neighborhoods clean and neat, and allows access for emergency vehicles. Containers located curbside longer than twelve hours may be subject to citation.

Q: I have too much waste to fit into my container, what can I do?
A: There are several options. You can place large and bulky items for collection on your schedule bulky waste collection day, or order an additional container for an extra monthly fee. Contact the Public Works Call Center at 979.209.5900 for information regarding any of these services.

Q: My container was not picked up, what can I do?
A: Email Waste Collection or phone 979.209.5900 immediately and inquire if our drivers reported any complications with your residence’s container. Containers accidentally missed by our drivers will be serviced by the next business day. If your container was considered unserviceable, please make all requested changes (move parked cars and obstacles, remove items from in front of container, etc). A return trip may be provided for a return fee rate of $10 that will be charged to your monthly utility bill.

Q: What should I do if my container is damaged or missing a lid or wheel?
A: Email Waste Collection or phone 979.209.5900.  A work order will be created and repairs will be performed at no charge within 72 hours of notification. Please provide us with your location and pertinent contact information.

Q: I’m moving, do I take my container with me?
A: No. We will provide a container for you at your new residence free of charge. If you do not have a container at your new address, please Email Waste Collection or phone 979.209.5900. A container will be delivered to your new residence within 3-5 business days.

Q: My container has a bad odor, what can I do?
A: The customer is responsible for keeping the container clean and sanitary. To avoid odors from occurring, the City requires its residents to tightly bag their garbage before placing it into their solid waste container. This action will help to prevent odors within your container and will help to eliminate wind blown litter and spillage during collection. In addition, routinely washing your container with soap and water will help to eliminate odors.

Q: Does the City provide container rollout assistance to its disabled residents?
A: Yes. The City of Bryan provides container rollout assistance for qualified disable households. In order to qualify for this service, please Email Waste Collection or phone 979.209.5900 to receive a application or download a Service Request Application.  Residents must be prepared to provide a note from your physician to the Solid Waste Department stating that your condition prevents you from pulling your container to/from the curb.  This information may be mailed or faxed to the Solid Waste Department at the following:

Bryan Solid Waste Department
P.O. Box 1000
Bryan, TX 77805
Fax Number 979.209.5959

Once received, a handicap sticker will be placed on your container and your contact information will be added to our special service list. Please make sure that your container is accessible on your day of collection.

Brush and Bulky Collection

Once a week, Bryan residents can, at no cost, dispose of large items such as furniture, appliances and large tree branches by utilizing our Brush & Bulky Service. 

Service Day Map

Brush and Bulky Guidelines

• Place items at a curbside location that’s easily accessible to the collection vehicle.  Do so anytime 48 hours before, and up to 7 a.m. on the scheduled day of collection.
• Heavy trash collection is limited to residential and general maintenance activities performed on vacant lots meeting the requirements of 150’ x 150’.
• A maximum of 23 cubic yards of materials are allotted to each resident per week. Items exceeding this allotted amount may be collected at an additional fee or transported by the generator to the landfill for disposal.
• No household chemical will be collected at the curb.  In fact, the homeowner is subject to a citation if a chemical is left curbside.
• Appliances containing refrigerant must be tagged to certify that a qualified technician has removed the refrigerant, or else a $20 environmental impact fee will be assessed to the resident’s utility bill. To protect small children and infants, we ask residents disposing of refrigerators to properly secure doors with duct tape or rope.
• Set bulky waste and green waste (limbs, branches, etc.)  in separate piles for collection.

Please do not place items:

• Under low overhead electric wires, cablings, signs or mailboxes
• Stacked next to fences, posts, atop water or gas meters, gas meters, fire hydrants or other utility components.
• Materials should not be placed in the street, on the sidewalk or other right-of-way in a manner that interferes with pedestrian or vehicle traffic.

The following items will not be collected for disposal through Brush & Bulky Service:

• Unused construction and demolition materials from projects like landscaping, remodeling, sidewalk and driveways improvements, and large-scale fence construction and repair.
• Concrete, brick or rock
• Household garbage

Proper use of our curbside collection takes very little time and effort, but it goes a long way toward keeping the city clean.  For assistance in determining your property’s Brush & Bulky Service collection point, please contact the call center at 979.209.5900 or Email Waste Collection .

Commercial Collection

The City of Bryan’s Solid Waste Department services approximately 370 commercial accounts per day, which equivalents to over 1,800 customer stops per week. Commercial customers are provided with a variety of dumpster/container sizes depending on each customer’s need.

Frequently Asked Questions

Q: How do I establish my service?
A: New customers must Email Waste Collection or phone 979.209.5900 to set up a site visit to evaluate your disposal needs.  A solid waste representative will inspect your site and help determine the appropriate size container for your business and discuss the establishment of a commercial contract. Once the contract is signed the customer must then contact Bryan Texas Utilities (BTU) to set up a utility account.

Q: What are the sizes of the dumpsters and how often is serviced offered?
A: City of Bryan commercial customers are serviced with 3, 4, 6 or 8 cubic yard dumpsters, with 90-gallon containers available for small commercial customers. Rates are based on volume and frequency of service. Service is offered Monday – Friday, up to 5 times per week. Sites requiring a “Front-Load” container shall meet the minimum requirement of a dumpster enclosure (concrete) with an area 12 feet wide and 10 feet deep, with “Side-Load” containers meeting requirement of an area 10 feet wide and 6 feet deep. If enclosure doors are used they must meet the requirements of an opening 12 feet wide for each front-load container (10 feet wide for each side-load container) and have the ability to hold the gate doors open. Screening enclosures are not only for aesthetic purposes but also help prevent windblown trash. If you have any questions concerning container repair or dumpster enclosure construction please Email Waste Collection or phone 979.209.5900. Commercial customers requiring a roll-off or compactor services should contact Texas Commercial Waste at 979.775.7171 or The Big Dumpster at 979.779.0006.

Q: What kind of refuse may be put in my container or dumpster?
A: All refuse and garbage can be placed in your container for disposal. The City of Bryan requires all wastes to be bagged prior to placement in your container to prevent wind blown litter and maintain your container in a clean and sanitary manner.

The following items CANNOT be placed in your container:

• Construction debris, remodeling and demolition materials
• Dirt, sod, brush or rock
• Hot ashes or flammable materials such as oil, gas or paint
• Furniture and appliances
• Materials prohibited at the Landfill

Q: How can I dispose of furniture, appliance or trimmings from my business?
A: Email Waste Collection or phone 979.209.5900 and request bulky collection service for your business. Special collection services are provided at a rate of $50 per load plus disposal fees. Alternatively, a roll-off container may be requested for extended projects and/or higher volume wastes. Roll-off services are not provided by the City of Bryan, however are offered by the following city-permitted service providers listed below:

• Pronto Services | Phone: 979.665.4465
• BVR Waste and Recycling | Phone: 979.260.0006
• Texas Commercial Waste | Phone: 979.775.7171
• Frontier Waste Solutions | Phone: 888.854.2905
• Maroon Dumpsters | Phone: 979.595.6446

Grievances regarding services provided by all city-permitted service providers should be referred to the Environmental Services Division Manager by calling 979.209.5900.

Q: This week I have more garbage than will fit in my container. What options do I have?
A: Return trips may be provided for a fee based on the size of your container. An additional container or increase in service frequency may be requested if you continue to have excess garbage on a regular basis. More information regarding fees and services may be obtained by Emailing Waste Collection or phoning 979.209.5900.

Q: What should I do if my container is damaged or missing a lid or wheel?
A: Email Waste Collection or phone 979.209.5900.  A work order will be created and repairs will be performed at no charge within 72 hours of notification. Please provide us with your location and pertinent contact information.

Q: What will my commercial garbage service cost per month?
A: Commercial solid waste collection rates are applied based on measured volume and frequency of services provided. Thus, the more waste a business generates, the more the fee will be. Click Here to see the current sanitation fee schedule.

Q: My business is going to require a dumpster enclosure; what size does it need to be? Are there other requirements?
A: The size of your dumpster enclosure depends on the size and type of dumpster provided to your business.  Click Here to view the minimal enclosure requirements for all dumpsters within the City of Bryan. For more information regarding enclosure construction and easement requirements please Email Waste Collection or phone 979.209.5900 and request to speak with the Manager of Solid Waste.

Q: My container was not serviced-what do I do?
A: First, Email Waste Collection or phone 979.209.5900 and check to see if the driver is running behind or if conditions at your business prevented collection. If your container was considered unserviceable, make all requested changes (move parked cars and obstacles, remove items from in front of container, etc). A return trip may be provided for a fee.

Q: Whenever my container is serviced the driver spills garbage and litter. What can I do?
A: Several conditions such as unbagged and/or overflowing waste promote spillage when your container is serviced. Never place trash outside of your container. Ensure that your waste is bagged and your container’s lids are closed when not in use. These actions will help to prevent odor, unsanitary conditions, and wind blown litter. General maintenance of all areas surrounding a dumpster is the responsibility of the dumpster lessee. However, the City requests that lessees experiencing high frequencies of spillage report their experiences to the Public Works Call Center by email or phone 979.209.5900 so that service concerns may be identified and shared with our drivers. It is possible that more frequent service is necessary to meet your business’ waste stream demands.

Containers in the Right of Way

Container Placement Information

The City of Bryan provides solid waste service once per week to residents living within our City’s collection service routes.  The customers must place their solid waste containers at the curb or other appropriate collection point by no later than 7:00 a.m. of the schedule collection day.  Placement of the container for service shall not be set out no more than 12-hours prior to scheduled service day.   In addition, removal of the container shall be done 12 hours after service is performed and must be returned to a location adjacent to the dwelling.

Note: Residents need to ensure that their containers are not blocked by a motor vehicle, mail boxes or overhead wires.

Enforcement Actions

The City of Bryan ordinance sets a 12-hour time limit for your container to remain in the right-of-Way. This ordinance is in place to help ensure safety while traveling on streets and also to maintain aesthetically pleasing neighborhoods.

(Chapter 102 Solid Waste Article II Collection & Disposal Section 102.25 (b) Automated residential collection.) 

If customers do not comply with City ordinances warning tags (blue and/or red) may be placed on containers to notify residents of code requirements. Blue tags are attached to containers first when compliance officers initially address the concern of a container in right-of-way (ROW).  If the problem continues then second contact is made with the issuing of red tags which is placed on the solid waste container.

When a red tag is placed on the container it will act as a final notice to residents to comply with local city ordinance, each occurrence thereafter will result in a citation.

Street Sweeping

The City performs periodic and frequent street sweeping throughout residential areas and other thoroughfares within the City. Street sweeping is intended to prolong the life of the City’s street and drainage infrastructure by removing dirt, sand, and other contaminants from the roadway.

The Street Sweepers operate Monday-Friday from 7:00 a.m. to 3:30 p.m. Some major streets and high traffic areas are swept during early morning hours to accommodate traffic and maintain a safe work environment. All curb and gutter streets are scheduled to be swept up to four times per year to help comply with the City’s Stormwater Management Plan. Those streets without curbs and gutters receive periodic litter abatement by the Solid Waste Assessment Workers.

The efficiency of street sweeping is limited by the general condition of the roadway, and other obstacles such as low limbs, parked cars, trash cans, etc. As a reminder to all residents, it is prohibited by ordinance to sweep or blow leaves into the roadways. Residents are encouraged to utilize the City’s weekly Brush & Bulky collection to remove all yard waste.

Working together, we can keep our streets, drainage system, and water supply clean!