- ADA Notice & How to Contact Us
- ADA Policy – Accessibility to City Benefits, Services & Programs
- ADA Transition Plan
- ADA Grievance Procedure
ADA Notice & How to Contact Us
Nondiscrimination Statement: It is the policy of the city of Bryan that the city will not discriminate against qualified individuals with disabilities on the basis of their disability in its services, programs, or activities, nor exclude from participation in, deny the benefits of, or otherwise subject individuals to discrimination, including discrimination of employment, under any program or activity that receives or benefits from federal financial assistance. The city ensures its programs will be conducted, and its facilities operated, in compliance with all non-discriminatory practices and requirements imposed by or pursuant to federal laws and regulations. Individuals may request reasonable accommodations from the city they believe will enable them to participate in our programs, services, and activities by contacting the ADA Coordinator:
Zachary Kennard
200 E. 29th St. Bryan, Texas 77803
979-209-5015
ada@bryantx.gov
Employment: The city does not discriminate on the basis of disability in its hiring or employment practices and complies with all federal laws and regulations.
Communication: The city will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in city's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The city will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities, unless it would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the city, should contact the ADA Coordinator as soon as possible but no later than 48-hours before the scheduled event. For city Council, Board, and Commission meetings, contact the city Secretary or other person identified on the posted agenda. The city will not charge a person with a disability for the cost of providing auxiliary aids/services or reasonable modifications of policy.
Grievance: Complaints that a program, service, or activity of the city is not accessible to persons with disabilities should be directed to the ADA Coordinator. If you still believe the city is not in compliance with the ADA, please fill out the ADA Grievance Form online, or in paper form on request, to report problems with access to any city facility, program or service.
ADA Policy
The city of Bryan works diligently to ensure that all city services, programs and activities are accessible as required under Title II of the ADA. All complaints of discrimination on the basis of disability will be promptly and objectively investigated.
The city of Bryan Policy on Accessibility to city benefits, services and programs was most recently updated in 2026. View the City of Bryan ADA Policy here.
For other information regarding the Americans with Disabilities Act, please visit the federal ADA website.
ADA Transition Plan
The ADA requires structural, architectural and communication barriers be removed in existing public facilities when their removal can be easily accomplished without unfair difficulty or expense. Communities must conduct self-evaluations and establish transition plans for updating accessibility of public facilities. Public buildings, public parks, sidewalks, curb ramps and pedestrian signals will be assessed in order to understand what modifications are required.
In 2014, the city of Bryan retained a consultant to develop a formal Transition Plan to address non-compliant facilities within the city.
Due to budgetary constraints, the Transition Plan recommends further self-evaluation of city facilities by city staff over time to make the Transition Plan as comprehensive as possible. Below are links to the periodic updates to the Transition Plan.
ADA Grievance Procedure
This ADA Grievance Procedure may be used by any citizen who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the city of Bryan. This does not apply to employment related complaints, which are governed by the Personnel & Administrative Policies & Procedures Manual.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator. The ADA Coordinator will investigate the grievance and may contact the complainant to discuss the complaint and the possible resolutions. Within 30 calendar days, the ADA Coordinator will respond in writing, or other recordable method accessible to the complainant. The response will explain the city’s position for finding “no violation” or finding a violation and offering options for substantive resolution of the complaint.
If the response by the ADA Coordinator or a designee does not satisfactorily resolve the issue, the complainant may appeal the decision to the City Manager within 15 calendar days after receipt of the response from the ADA Coordinator. The appeal will be conducted in writing, or other recordable format accessible to the complainant, and will not include an in person hearing.
Within 30 calendar days after receipt of the appeal, the City Manager or a designee will uphold, reject, or modify in whole or in part the response of the ADA Coordinator. The City Manager’s response will be in writing, or other recordable format accessible to the complainant.